ZORAPHENOL Refund Terms

Introduction

Welcome to ZORAPHENOL. Our goal is to ensure that you are completely satisfied with your purchase. These refund terms outline the process and conditions under which we can offer a refund for products purchased from our website.

Eligibility for Refund

• Products must be returned in their original packaging and condition.
• Refund requests must be submitted within 30 days of the purchase date.
• Proof of purchase is required for all refund requests.

Non-Refundable Items

Certain items are not eligible for a refund, including but not limited to:

• Gift cards
• Downloadable software or digital products
• Personalized or custom-made products

Refund Process

1. Contact our customer service team via email at [email protected] to initiate a refund request.
2. Provide your order number and reason for the refund.
3. Our team will review your request and respond within 5 business days.
4. If approved, follow the instructions provided to return the product.

Refund Method

Refunds will be processed using the same payment method that was used for the original purchase. Please allow up to 10 business days for the refund to be reflected in your account.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions regarding our refund policy, please contact us at [email protected].